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Terms of Service

These terms of service define the relationship between the operator and the end user regarding the use of the website provided at IXOCASINO.COM ("the service").

Prohibited users

  1. Users that are citizens or residents of any of the following jurisdictions are prohibited from using the service:
    • Costa Rica
    • United States of America
  2. Users younger than 18 years of age are prohibited from using the service.
  3. Users for which using the service is not legal in their applicable jurisdiction(s) are prohibited from using the service.
  4. Ensuring they are legally permitted to use the service is the user's responsibility. The operator makes no claims and provides no guarantees that using the service is legal for the user.
  5. To ensure that no prohibited users are using the service, the operator may demand proof of age, citizenship and residence of any user at their own discretion. If the user does not provide adequate proof at the operator's request they may be barred from further using the service.

Account access

  1. An account's owner is authenticated solely by their login credentials: the combination of their username, password and two-factor authentication method (if enabled). The operator need not accept any other form of authentication. The user acknowledges that they may permanently lose access to their account and all funds contained within if they lose their login credentials.
  2. The user is responsible for securing their login credentials. The operator shall not be liable for lost user accounts or the funds contained within or any other resulting damages if the user knowingly or unknowingly provides a third party with their login credentials, especially but not limited to the user falling victim to social engineering or malware attacks.
  3. By voluntarily deleting their account, the user forfeits any remaining balance and bankroll investments of the account.

Deposits & withdrawals

  1. Only Bitcoin is accepted for deposits and withdrawals. Other cryptocurrencies sent to the service's deposit addresses can not be accessed by the operator and will not be credited to the user's account or returned to the user.
  2. In the case of blockchain forks, the operator may decide which chain is considered to be Bitcoin at their discretion. The operator may choose to make the proceeds of Bitcoin forks or airdrops available to the user or not at their sole discretion.
  3. The operator attempts to process all withdrawals instantly unless the user explicitly opts to queue their withdrawal. The operator shall not be liable for delayed withdrawals including those that are delayed through fault of the operator.
  4. The operator may temporarily halt all deposits to and withdrawals from the service if they deem it necessary to ensure the safety of users' funds (e.g. in the event of blockchain forks) or for any other important reason.

Betting

  1. All bets are final. The operator will not provide refunds of lost bets, including but not limited to accidentally submitted bets or bets lost due to network latency.
  2. In the case of a dispute, the information received and recorded by the service in its database shall be deciding.
  3. Use of the script editor and the automated betting feature is voluntary. The operator assumes no liability for malfunctioning scripts.

Investing

  1. The user acknowledges that bankroll investments are highly volatile, are not guaranteed to earn a profit and carry a substantial risk of loss.
  2. Bankroll investments are governed by the terms shown on the bankroll management page and in the help section. The operator may unilaterally change these terms with immediate effect and without advance notice at any time.
  3. The operator may choose to award otherwise lost bets that encountered technical difficulties (e.g. server crash) to players at their sole discretion and at cost to the bankroll investors.
  4. Investment operations (including divestments) are irreversible and the operator shall not be liable for investment operations accidentally taken by the user.

Miscellaneous

  1. The agreement shall be governed by the laws of Costa Rica. Any legal disputes between the operator and the user regarding the use of the service are to be decided by the courts of Costa Rica.
  2. The operator, its directors, employees, partners, and service providers, shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the service.
  3. You acknowledge that the operator shall be the final decision-maker of whether you have violated this agreement in a manner that results in your suspension or permanent banning from participation in the service.
  4. The operator may unilaterally modify these terms of service at any time with notice given on the service's website to signed-in users. Continued use of the service implies consent to the new terms of service. For this purpose, remaining invested in the bankroll is considered use of the service.
  5. The operator not insisting on one of their rights granted by these terms of service in one or more specific instances shall not preempt the operator from making use of this right in the future.